Gain Valuable Customers

Our Intelligent Assistants process orders to make your order department more manageable.

Here's the scenario: Your catalog may be done. You have a product just about to be launched. You have your website ready to take orders. Your advertising is ready to go. But what do you do with your customers who call to place orders? Are you ready to handle potential callers? We are. See why an Intelligent Assistant Support Staff processing sales orders can make the difference in retaining your valuable customers.

Our Software Is Integrated With Yours

DirecTel’s technology utilizes the most up-to-date call-routing software to integrate with your order processing (for example: catalog order entry, dealer locator) through all the benefits of the internet. In addition, call monitoring, call routing, and voicemail delivery via e-mail can help your sales order processing run securely and efficiently.

Our technology allows us to closely monitor your sales order processing call flow and track calls coming into our order processing software. We can create an order processing system tailored to fit your needs. We allow you the flexibility to change your order processing plan to meet your ever-changing needs and meet the needs of your customers.

Exceptional Customer Service

Our outstanding customer service is the key to your success. We pride ourselves in our ability to assist your callers from start to finish. We treat your customers as our own, because in truth, they are.

DirecTel order processing services offer you a variety of delivery methods. Each method can be customized for the specific needs of your order processing system. Your company can receive information from DirecTel via e-mail, voicemail, or fax for your quality order processing.

If you are interested in Order Processing, please call DirecTel today at 952.924.2400 or to get started.

How the Intelligent Assistant Works
Appointments
Customer Help Desk
Lead Generation
Order Taking
Web Access