Our Intelligent Assistants take orders to make your orders more manageable.

From large catalogs to single-product special advertisements, our Intelligent Assistant Support Staff can handle your phone order taking needs. Our web integration allows us to be an extension of your order taking process.

Our Intelligent Assistant’s are highly trained in the art of customer satisfaction. They’ll place your customers' orders while linked either directly to your company’s website or to a site designed for your order taking needs. When calls come in additional information relevant to your order taking needs appear directly on your Intelligent Assistant' computer screen. This enables accurate sales order taking and provides seamless integration with your operations.

Web Integration

DirecTel technology allows flexibility in call distribution for remote order taking in order to capture additional sales revenue. This technology provides the latest in software to integrate with any company through all the benefits the internet can provide. All without paying the extra staffing expense or even having your own order taking support staff.

Additionally, for companies who anticipate a high call volume, our systems allow us to closely monitor call flow and track your order taking. DirecTel can ensure that your callers are given the attention they deserve. State of the art call monitoring and call routing mean your live order taking can be managed securely and efficiently.

If you are interested in improving or expanding your order taking capabilities, please call DirecTel today at 952.924.2400 or to get started.

How the Intelligent Assistant Works
Appointments
Customer Help Desk
Lead Generation
Order Processing
Web Access