Web access is where our Intelligent Assistants link directly to your website or online database to transmit information directly to your office. Our integration with you over the internet gives us the ability to support your products and services on various levels. So your customers will always get the level of support they deserve.

Our Intelligent Assistants are trained to handle your calls with efficiency and courtesy. Plus, when necessary, your Intelligent Assistant can navigate a caller through your website to locate important data. Web Access also allows you to opt to view your call statistics with real-time access to your call ring time, talk time, hold time, and dial out numbers. Each call has a reference number giving you tracking capability to view a call statistic or call recording.

If you are interested in Web Access, please call DirecTel today at 952.924.2400 or to get started.

How the Intelligent Assistant Works
Appointments
Customer Help Desk
Lead Generation
Order Processing
Order Taking